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Business Skills → Communication

Collaboration Essentials: How To Communicate and Connect (AY005)


Description
Collaboration Essentials: How To Communicate and Connect explores the skills required to work effectively with others. It examines three critical areas: definitions and broader context, self-development and self-reflection, and how to connect with others.

This programme provides a comprehensive guide to the key components of effective communication and collaboration. It emphasises the importance of self-awareness and emotional intelligence in productive interactions.

You’ll discover practical strategies for developing your communication style, learning how to assert boundaries, listening actively, understanding and supporting others, navigating challenges, asking for help, and building rapport with colleagues.

Lessons included:
1. Communication and Collaboration
2. Understanding Emotional Intelligence
3. A Guide to Business Professionalism
4. How To Build Confidence and Become More Assertive
5. The Power of No
6. Self-Reflection
7. Asking For Help
8. Making Body Language Your Greatest Ally
9. How To Connect With Your Audience
10. How To Be Liked
11. How To Build Rapport
12. How To Really Listen
13. Identifying and Helping Those Who Need it
Content
  • Collaboration Essentials How To Communicate and Connect
Completion rules
  • All units must be completed