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Human Resources

Conflict Management (iAM0050)


Description
“HANDS OFF, this is MINE. If I find out who has been stealing my yoghurts, there will be SEVERE repercussions!”
“Don’t look at me, I’m lactose-intolerant.”

Ah, the office. A shared fridge is a breeding ground for passive-aggressive notes, it seems. The thing is, a modern office often contains a mix of personalities and cultures. Whilst diversity is a brilliant thing in itself, hiring people from all walks of life can lead to some conflicts in the workplace if those cultures collide. With our guidance, you can take control of your office to help mitigate any conflicts and help prevent them in the future.

Content
  • Conflict Management
Completion rules
  • All units must be completed